FAQs

Product Information

1. How do I know which products are right for me?
2. Are your products safe?
3. Are your products suitable for children?
4. Can I use these products if I am pregnant or breastfeeding?
5. Do your products have an expiration date? How long can they be stored?
6. Are your ingredients natural?
7. Do your products undergo heavy metal testing?

Ordering and Shipping

1. How do I place an order?
2. When will I receive my order?
3. How can I track my order?
4. Do you offer free shipping?
5. Which shipping carrier do you use?
6. Do you offer international shipping?

Returns and Refunds

1. What is your return policy?
2. How do I return my order?
3. How long does it take to process a refund?
4. What should I do if my order arrives damaged or incorrect?
5. How do I handle returns or refunds for products purchased on other platforms?

Account and Subscription

1. How do I create an account?
2.  How do I unsubscribe from your mailing list?
3. How do I manage my subscription?
4. How do I update my address or payment information?

Payments and Discounts

1. What payment methods do you accept?
2.  How do I use a discount code?
3. Can I use discount codes on Subscribe and Save orders?
4. How do I use my gift card?
5. How can I check my gift card balance?